TERMS AND CONDITIONS of SERVICE

By purchasing dance lessons and classes, dance coaching, dance workshops, formation lessons, events tickets, etc. (hereinafter referred to as “Service” or “Services”) from Access Ballroom, the Client agrees to the following terms and conditions:

PAYMENT: Advance payment is required prior to the booking. No Services shall be provided without advance payment by the Client. No time slots shall be held for any Services pending the payment.

BOOKING: All lessons must be scheduled in advance via email, phone, online booking system, or at the studio in person. Refer to the booking confirmation for details.

CANCELLATION POLICY: Private lessons can be cancelled and/or rescheduled via phone, email, or the online booking system 48 hours in advance of the appointed time slot. If less than 48-hour notice is given, the Client will be charged for a full private lesson.

LESSONS DETAILS: Private lessons and group lessons are 45 minutes long. The lesson plan is determined by the Dance Instructor while considering the Client’s goals. When the Client takes a minimum of 3 private lessons every 4 weeks, the group classes are unlimited. A week runs from Sunday to Saturday. Unused group classes shall not be rolled over to the following weeks. If the Client comes in for the group classes and fails to take 3 or more private lessons within 4 weeks, a private lesson will still be charged for each week the group classes were taken. No video/audio or any other recording of Services by the Client is allowed, except when the Dance Instructor explicitly asks the Client to record them dancing or explaining.

REFUNDS: The Client may request a refund within 10 calendar days of the payment for the Services. Any Services used within that time will be charged and deducted from the total amount to be refunded. A refund shall only be issued to the same method of payment that was originally used for the transaction. The Services purchased are non-transferable, and resale is strictly prohibited.

GIFT CERTIFICATES: Gift certificates and any Services purchased as a gift for anyone whatsoever are non-refundable, non-transferable, and cannot be redeemed for cash. Resale is strictly prohibited.

INTERPERSONAL RELATIONSHIPS POLICY: Interpersonal relationships (including romantic and family relationships) between Clients and Access Ballroom employees are prohibited. This includes but is not limited to communication via personal email, phone, messenger, social media accounts. In addition, any other interpersonal relationships are prohibited if they may or will cause a real or perceived conflict of interest or if they may or will cause a disruption within the dance studio. Such relationships, real or perceived conflicts of interest, and/or dance studio disruptions must be disclosed to management as soon as possible. Access Ballroom will assess if the real or perceived conflict of interest or disruption can be eliminated by reassigning either the Employee, or Client, or taking other appropriate action.

HEALTH CONSIDERATIONS: It is the Client’s responsibility to consult with a physician prior to and regarding their participation while receiving the Services from Access Ballroom. The Client represents and warrants that they are physically fit and have no medical condition that would prevent their full participation while receiving the Services from Access Ballroom.

INDEMNITY: The Client realizes that despite precautions, accidents and personal injuries may occur while receiving Services from Access Ballroom. The Client assumes all risks related to the use of any and all spaces used by Access Ballroom. The Client hereby releases Access Ballroom, its employees, owners, and Dance Instructors from all liability for injuries sustained or illnesses contracted while receiving the Services. The Client agrees to indemnify, defend, and hold harmless Access Ballroom, its employees, owners, and Dance Instructors for liabilities, costs and judgments arising from acts of omissions committed by the Client which result in injury or damage to any person or property.

PHOTO/VIDEO PERMISSION: The Client agrees that Access Ballroom has their permission to use the photographs and videos of them taken during the provision of Services to promote the dance studio. The Client understands that the photographs and videos may be used in print publications, online publications, presentations, websites, and social media. The Client also understands that no royalty, fee, or other compensation shall become payable to them by reason of such use.

PERSONAL PROPERTY: The Client understands and agrees that it is their sole responsibility to safeguard their personal property while at Access Ballroom. The Client hereby releases Access Ballroom, its employees, owners, and Dance Instructors from all liability for loss or damage to their personal property while at Access Ballroom. The Client also agrees to abide by any rules, regulations and policies set forth by Access Ballroom and take full responsibility for their behavior in addition to any damage they may cause to the facilities utilized by Access Ballroom.

VIOLENCE, HARASSMENT AND OTHER MISCONDUCT: Access Ballroom has zero tolerance for violence and harassment at the studio. The Client agrees that Access Ballroom has the right to refuse to provide the Services in cases of violence, harassment, or other misconduct (including showing up to the studio intoxicated or under the influence of drugs, etc.). No refunds shall be issued for the missed Service.

DANCE PRACTICE: If the Client wishes to practice with a Dance Instructor, the time will be booked and charged as a private lesson. The Client who takes private lessons at Access Ballroom is allowed to use the studio space for dance practice during the weeks of the Client’s private lessons. Dance practice is allowed during the studio business hours but cannot happen during the group classes; and the studio must be notified in advance.

GIFTS and HOSPITALITY POLICY: Access Ballroom’s employees cannot accept gifts and hospitality from Clients of value exceeding $100.

Should the Client violate any of these terms and conditions, Access Ballroom reserves the right to take appropriate action including termination of all Services for this Client.

This Agreement is governed by the Laws of the Province of Ontario. The Client has read and fully understands the above terms and conditions. The Client voluntarily agrees to the terms and conditions stated above.